Group E.ON acts on czech market since 1998. E.ON delivers of electricity for 1,2 million customers and with natural gas delivers for more than 220 000 customers, mostly in south Marava and south of Czech Republic.
For E.ON our company deployed a couple of extensions for system SAP CRM. Mostly of these tools are for active retention and their integration inside used and standard processes. With their help we reached simplicity and rised effectivity of work with customer. Functions allow to administrate and actively get in processes of changes for suppliers and stick with legislation and rules.